Hello Sphinx49, Sorry to hear that Citizens bank no longer offers the option to export a QFX file.

Per this article: If the financial institution no longer supports Web Connect in Quicken, the file cannot be authorized when importing.

Web Connect files require access to online services in order to validate the file and the transactions for security purposes.

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To be absolutely sure that Citizens bank no longer supports Web Connect, can you tell us whether you are using the Windows or Mac version Can you also tell us the website that you use to see these accounts Thank you -Quicken Tyka.

Im using Windows 10.

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Citizens Bank Mastercard still support web connect but only can download OFX and CSV files.

BTW Citizens Bank Website still support web connect QFX download, but its their separate website for credit card that discontinued QFX download.

Yes when I did, Quicken open up and says file does not exist.

Terms, conditions, features, availability, pricing, fees, service and support options subject change without notice.

Corporate Headquarters: 3760 Haven Avenue, Menlo Park, CA 94025.

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